Shipping & Returns
Order before 4:00 PM (CET) and we’ll ship the same business day.
Delivery within the Netherlands takes 1 business day. We ship worldwide – delivery times vary by country.
Personalized tiles: shipping time 2 weeks
Personalized tiles with golden details: 3 weeks
Shipping Costs:
Benelux & Germany: €3.95 for orders under €50
Free shipping on orders over €50 in the Benelux & Germany
Want to check shipping costs to your country? Click
here
Questions about delivery times to your country? Please
contact us
Returns:
You may return your order within 14 days – excluding personalized and plain tiles.
To return an item, email us at
hello@storytiles.com with your name and order number. Read more about
returns.
